Privacy Policy

Sora Rental is operated by SORA Rider, 2nd Floor, Plot No. B-18-B, Todermal Marg Circle, Shiv Marg, Bani Park, Jaipur, Rajasthan 302016.

For privacy questions, write to support@sorarider.com or call +91 99504 55461.

Account details you give at enquiry or registration: name, email, mobile number, password, sponsor or referral ID, and address.

KYC documents you upload for admin review: Aadhaar (front and back), PAN, bank proof, UPI ID, account number, IFSC and profile photo.

Business records created in the portal: associate status, unit sales, franchise or dealer purchases, wallet balances, fund-transfer requests, commission entries and notifications.

Basic technical data needed to sign you in and keep the site working, such as login time and the pages you open while signed in.

To create your associate account, review KYC, and keep the account inactive until an admin approves KYC.

To run wallets, fund transfers, unit sales, franchise purchase slabs, commission and the associate network under your sponsor.

To send account notices, answer support requests, and keep an audit trail of approvals, transfers and sales.

You can see your own profile, KYC status, wallets and income.

Your sponsor can see the join request and documents needed to accept or reject that request. KYC approval itself is done by admin.

Authorised Sora Rental admin and staff can see the records required to approve KYC, move funds, and operate commission. We do not sell personal information.

Access to KYC documents and wallet actions is limited to signed-in users and authorised staff.

Fund transfers and account activation stay closed until admin approves KYC. Passwords are stored in hashed form.

We keep account, KYC, wallet and commission records for as long as the associate account exists and for the period needed to support payouts, disputes and legal record-keeping.

If an account is archived, related records stay in the system so balances and commission history can still be reviewed.

You can update your profile and re-submit KYC from the portal. Changing KYC documents clears the previous approval until admin reviews them again.

To ask for a correction, or to ask what we hold about you, contact support@sorarider.com with your associate ID.

We may update this policy when the portal changes. The date at the top of this page is the current version, and the live page at sorarental.com/privacy is the one that applies.